HOW CAN WE HELP?

Tickets are non-refundable as stipulated in our sales conditions. However, you do have plenty of options! From your Runner Account you can modify your ticket details, such as the attendee’s name, allowing someone else to enjoy the event using your ticket.  Beyond that, not only can you transfer your ticket to another event within the season, but you also have the flexibility to exchange any unused ticket for a voucher. This voucher can be used towards registering for a future event of your preference!

We are committed to ensuring you don't miss out on this opportunity. :)

You can find all instructions for ticket changes in the videos below:

- How to change the attendee name

- How to switch to a different event

- How to exchange your unused ticket for a voucher code

You can also find all instructions in this guide